information does Trainer Force collect from me?
complete our online registration process or participate in our website as a
client of Trainerforce.com, we collect certain personal information. We collect
the following categories of personally identifiable information through the Web
· Contact Information – including name, mailing address, telephone number, and e-mail address
· Training Program Information - information about your workout programs and your formats and preferences for your Trainer Force website.
· Client Information – contact information, health information, and training information relating to your clients.
· General Trainer Information – general information about your workout programs.
We collect information in several ways. For example, some of this personal information is gathered when you register as a customer using our Join Today Registration process. During registration, we ask for your contact information, program preferences, and information related to the set-up of your Trainer Force website. Once you register, you are no longer anonymous to us and are able to take full advantage of our services. In addition to registration, we may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. If you contact us, we may keep a record of that correspondence.
believe that any inaccurate or inappropriate information has been obtained or
disseminated through your use of this Web site, you should contact a
representative of Trainerforce.com by clicking here.
are cookies and how does Trainer Force use them?
How does Trainer Force use the information?
Our primary goal in collecting information is to improve the site and provide the you with the best possible experience on the site. For example, by using the information collected, we are able to provide you with an easy to use and readily available forum to access your Trainerforce.com account information. We use your information to create and modify your training program and to monitor your progress. All of your information is made available to our personal trainers. We will also use your personal information to notify you of other products or services available from Trainerforce.com and its business affiliates.
We also may do research on our users' demographics and behavior based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an aggregated basis, which does not include information identifying individual users. Trainer Force also may share this aggregated data with business partners or other third parties.
whom does Trainer Force share my information?
not disclose any of your personally identifiable information except when we have
your permission or under special circumstances, such as when we believe in good
faith that the law requires it or under the circumstances described below. The
following describes some of the ways that your information may be disclosed.
Categories of Third Parties with whom We May Share Personally Identifiable
Information: We may provide your personally identifiable information to our
affiliates, and our trusted business partners or persons for the sole purpose of
processing that information on behalf of us. When this is done, we request that
those parties process such information only in accordance with our instructions,
and to maintain appropriate confidentiality and security measures.
in the Aggregate: We may disclose “blinded” aggregated data and user
statistics to prospective partners and other third parties, and for other lawful
purposes. Blinded data is data which does not identify an individual person.
We also may disclose account information in special cases when we have reason to
believe that disclosing this information is necessary to identify, contact or
bring legal action against someone who may be violating the Trainer Force Terms
and Conditions of Use, or may otherwise be causing injury to or interference
with (either intentionally or unintentionally) our rights or property, other
Trainerforce.com Web site users or clients, or anyone else that could be harmed
by such activities. We may disclose or access account information when we
believe in good faith that the law requires it and for administrative and other
purposes that we deem necessary to maintain, service and improve our products
We may occasionally hire other companies to provide limited services on our behalf, including packaging and mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of our businesses, customer and site visitor information may be one of the transferred assets.
can I control my personal information?
our clients choices for the collection, use and sharing of personal information.
You may contact us if you wish to view, edit or delete
your personal information from our database, and we will use commercially
reasonable efforts to accommodate your request.
we protect financial-related information?
your personal financial information private is vitally important to us. As a
matter of policy and long time business practice, Trainer Force does not sell
information provided by its clients. Any user statistics that we may provide to
prospective partners regarding financial matters are provided in the aggregate
only and do not include any personally identifiable information about any
individual user. We process credit payment transactions through a third party
site that will transfer your credit card number, bank account number or other
personal information to the appropriate credit card company or bank, or to Pay
Pal or a similar service in order to process any online payments.
What security precautions are in place to protect the loss, misuse or alteration of my information?
Trainer Force Account Information is password-protected so you have access to
this personal information. Remember to sign out of your Trainer Force account
and close your browser window when you have finished your work. This is to
ensure that others cannot access your account by using your computer when you
are away from it. Because of the global nature of the Internet, when you give us
information, that information may be sent electronically to servers outside of
the country where you originally entered the information. Unfortunately, no data
transmission over the Internet can be guaranteed to be 100% secure. Except as
discussed above or otherwise designated, this site does not use security
encryption measures. Therefore, information that you disclose by use of this
site (as with any site that is non-secure), by posting a message or using e
mail, potentially could be collected and used by others. This may result in
unsolicited messages from third parties or use of such information by third
parties for their own purposes, legal or illegal. As a result, while we strive
to protect your personal information, we cannot ensure or warrant the security
of any information you transmit to us or from our services, and you do so at
your own risk. Once we receive your transmission, we use our reasonable efforts
to ensure its security on our systems.
else should I know about my privacy?
keep in mind that whenever you voluntarily disclose information online, that
information may be accessible to other clients and users. Ultimately, you are
solely responsible for maintaining the secrecy of your passwords and/or any
account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.