Frequently Asked Questions

Are there any additional fees? Do you take commissions on the sales I make?

Are trainers able to create their own workouts or do they have to use yours?

I already have a website for my fitness business can TrainerForce work with my existing site?

Can I enroll even if I don't currently have any clients yet?

I would like to use TrainerForce exclusively for training clients online. How would that work?

You have so many features but what if I want some clients to access all of them but other clients I only want them to get to see some of the stuff?

If I want to add more exercise demos can I and how much would that cost?

Do you offer your services to non-US residents?

I don't want to train clients exclusively online but help my in-person clients, can I still use TrainerForce?

How can I get payment for my online clients?

I'm running my own business and it's very difficult to find time just to do the sales, management, administrative, etc. while still training full time. So, I don't have any time left. Will this help with my time or just add more to my plate?

Can I change or add to your exercise log and/or nutrition log?

Can my clients get access to the TrainerForce member area on their own?

How do I customize my personal webpages?

I'm very non-Internet, computer savvy, do I need to be to use TrainerForce?

What types of exercises are in your library?

 

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Are there any additional fees? Do you take commission on the sales I make?

No, the only fee you pay is the monthly (or quarterly, or annually) fee. There are no other hidden costs and we don't take any money from the sales you make.

Are trainers able to create their own workouts or do they have to use yours?

Trainers have full control of creating an endless amount of custom workout programs with our very easy to use Trainer Wizard workout generator. In addition, you also have the option of using any of our 1,100+ strength training workouts that are designed by our certified personal trainer.

I already have a website for my fitness business can TrainerForce work with my existing site?

Yes, our services can easily be integrated with your current fitness website. All you have to do is simply place a link from your current website to your TrainerForce site or we can even show you how to have your clients login directly on one of your website pages.  You can also use your own logo/header on all of your TF webpages to provide all of your customers with a seamless web experience. And with our Premium product, you can even have a privately-labeled site where you can set you own site colors, fonts and menus to match your personal website.

Can I enroll even if I don't currently have any clients yet?

Yes, you don't have to currently have clients. With the capabilities of being able to train clients online (no matter where they are located), then it's actually a great way to get started as you begin your fitness business.

I would like to use TrainerForce exclusively for training clients online. How would that work?

Your TrainerForce site will provide your clients with everything they need to workout with you through the Internet. You'll be able to provide your clients with access to their own workout plan(s), corresponding exercise demonstrations for their recommended exercises, meal plans, workout and food logs that are sent directly to you for review, My Active Profile customizable webpages, tips and much more. All they have to do is sign-up with you and then they simply log-in to your TrainerForce webpage to access everything they need to train online. We recommend using PayPal to set-up your payment processing. It is very quick and there are no set-up fees. Click here for additional information. If you have a merchant account you can also easily use our payment processing setup page.

You have so many features but what if I want some of my clients to access all of them but other clients I only want them to to get to see some of the stuff?

That's not a problem at all and very common with our trainers. That's why we have the unique membership levels. With these YOU choose exactly what each of your clients see. Simply create a level by clicking what features you want turned "on" and what features you want turned "off". This great feature lets you create multiple membership programs and different price points. For example, you might want to give your in-person clients free access to certain areas while giving online clients access to different features at a different price.

If I want to add more exercise demos can I and how much would that cost?

Yes, if you have exercises that are not found in our 1,100+ library, then you have the option of adding your own exclusive ones. There is no additional fee for this service. You have the ability to easily add your own workouts through your administrative area for the exclusive use of you and your clients. You can upload a photo for the exercise, an animated gif or include an exercise without a photo. With our Premium product, you can even add custom streaming videos for clients plans.

Do you offer your services to non-US residents?

Absolutely. We have clients from all parts of the world using our services.

I don't want to train clients exclusively online but help my in-person clients, can I still use TrainerForce?

You bet! We have many clients who use TrainerForce just to help out their in-person training clients.  There are many, many reasons to support your in-person clients with online technology. We are in a very technological world now and your clients are not only accustom to using the Internet to get information and support, but they EXPECT it. Our cutting-edge communication tools let your clients update you regularly on their daily happenings -- how'd they eat, what exercise did they do, how much sleep did they get -- and also share pictures, write an online wellness journal and even upload their own videos. Plus it can be very helpful to provide your clients with workouts that they can access and use on their own for days they aren't meeting with you, for example. This makes it very justifiable for you to also charge more for the bonus help they are getting from you. Learn more.

How can I get payment online from my clients?

We recommend setting-up payment through PayPal. It takes only about 5 minutes to get set-up and doesn't require a fee. Then you can use our automated payment processing setup page to create as many payment plans as you need. It's very easy to use.  If you have a merchant account you can also easily use our payment processing setup page.

I'm running my own business and it's very difficult to find time just to do the sales, management, administrative, etc. while still training full time. So, I don't have any time left. Will this help with my time or just add more to my plate?

We understand the challenges you face trying to run your own fitness business. That's why we have created our services with this in mind. Virtually everything is done for you, allowing you to get an online presence right away without any effort from you. All you have to do is log-in and just start using all of our great services. You don't have to be Internet-savvy or waste your precious time getting your site started. You'll even be able to save time by creating new workout plans for your clients in a matter of seconds. With Trainer Wizard you simply follow a few steps where you click the information you want (e.g. how many exercises, which exercises, etc.) and the workout plan is automatically generated for you to give directly to your client. That's all there is to it.

Can I change or add to your exercise log and/or nutrition log?

Yes, we give you the flexible option of creating your very own custom exercise logs and nutrition logs. You just type in the information you want included, hit submit and your form is automatically generated for you!

Can my clients get access to the TrainerForce member area on their own?

No, you must be a fitness professional to enroll in and be a member of TrainerForce. And, only our business members and their clients have access to all of our valuable fitness information. If at any point you have a client leave you, you can immediately remove their access to your TrainerForce site.

How do I customize my personal webpages?

You can use our friendly editing tool to create your pages or enter HTML code. It's easy to add content, graphics and videos to your site to make it completely your own.

I'm very non-Internet, computer savvy, do I need to be to use TrainerForce?

No, not at all. TrainerForce is very user-friendly and requires very little computer and Internet knowledge. Any personal trainer or other fitness professional can easily use TrainerForce. All you have to do is provide your clients with the web address and their username and password. They simply log in and follow the easy-to-use instructions and links.

What types of exercises are in your library?

We have an incredibly extensive amount and type of exercises for you to use with creating your custom workouts. They include: dumbbells, resistance bands, barbell, weight machines, fitness balls, medicine ball, yoga, pilates, functional, body weight, bosu trainer, stretches, cable machines, body bar, wobble board, jump rope, plyometrics, step, trampoline. And, of course, you can add your own custom exercises for your personal use as well.

 

 

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